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How to close the sound alarm?
Go to
Devices
page >> Tap ‘Alarm’ button >> select ‘clear alarm(turn off alarm sound)’ and tap ‘
Confirm
’.
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what should I do? The APP is making too much noise
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How to set alarm notifications
Last modified: 2024-03-02
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kinetCam Camera
APP Set Up add camera
How to connect the camera via AP config?(Configure camera)
Why my APP does not receive a verification code?
What should I do if I change the APP password?
Can I change my email address?
Does the Kinetcam APP support Alexa?
Can we view multiple cameras at the same time by phone?
How many users can I share the camera with?
How to share my camera with family or friends? / Can this camera be used by multiple devices at the same time?
Failing to scan the QR code
Where can I get the device ID?
Can I view the video on the computer or browser?
How to set up wifi for the camera? Or (How to setup camera to the app) (how to add camera to the app)
Unable to join
Initial connection failed or wifi connection failed
Set up Plan B
Network issue
Camera Offline (For CAM3&CAM5)
camera shows offline and unbound
What should I do if I changed the WiFi password/the network?
If I have 5Ghz wifi, how to connect the camera?
Why does my camera often show offline?
Why do I always fail to set up wifi for the camera? and I am sure the wi-fi is 2.4Ghz.
Will the camera record if not connected to WiFi?
Will this be compatible with my wi-fi network band (5 GHz)?
Live video cannot be opened
How to guide customers to determine whether the home network is 2.4G or 5G.
How to distinguish 5G and 2.4G networks, and find the 2.4G network to connect to.
Motion Detection issue
If the camera has noise detection?
Can I turn off the audio on this camera?
what should I do? The APP is making too much noise
How to close the sound alarm?
How to set alarm notifications
what distance will it detect motion?
Motion detection is too frequent, what should I do?
Why can't the camera detect the person at night?
Important Information for False Alarm Reduction
Set Motion Detection Alarms
How to view the total number of events
Record issue
How do I copy the video from the SD card recorded to my computer?
Do we need to manually delete the video of the SD card?
How to format the SD card?
How to purchase cloud storage?
The SD card falls into the camera, what should I do?
Does this camera record continuously if I put the SD card into the camera?
What format SD card does the camera support?
Why the SD card can't record the video?
How to Install microSD Card
How to View the Captured Alarm Picture
How to Playback the Recorded Video in SD Card
How to format the SD card on PC
Unable to view SD card recordings in the APP
Cloud Service issue
Can I use my Dropbox service for cloud storage?
Can I transfer my cloud service to another camera?
How can I get the refund?
How can I cancel the subscription plan?
Do I have to use cloud storage?
Price of cloud storage
Rebind cloud storage
Can I delete the videos in the cloud storage?
Charging issue
Which kind of USB charger can charge the camera?
Is it possible to replace or buy the built-in battery online?
Why can not the camera charge with the USB charger?
Why won't the camera turn on when it's fully charged? The light isn't on.--CAM5
The charging indicator light is not on
Software issue
App crashes
Is this camera ONVIF compatible ?
Firmware updating
Time synchronization
Camera Picture issue
Why is the picture blurry?
Choose 4K Video Solution
Can I link 2 cameras to cover 2 separate areas?
How much is the outdoor working temperature (minimum, maximum temperature)?
How to set video resolution for SD card recording
Hey, my camera was stolen from.my house and I was hoping that all my data and video is secure.
The picture viewed on the phone is purple.
Night Vision issue
Night Vision and related
Why is my camera's night image completely black
Others
Remote Switch ON/OFF
4G Camera FAQ
Data plan recharge
Data payment method
Pre-installation precautions - testing signal strength
SIM card instructions
Solar bird house camera
The solar bird house cannot be charged or has no power
Bird House Camera list
The symbol "X" is displayed on the picture or video page
Different installation methods for solar-powered birdhouses with feeders and doors and windows
X7C
How to charge the camera
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